Communications Specialist

Job Description

Toast is recruiting on behalf of this company for a Communications Specialist who will play a central role in connecting people, programs, and purpose through thoughtful and strategic communication. This company is a global, artist-led media co-operative building a values-driven, design-forward business, and this role is key to ensuring their internal and member communities stay aligned and engaged.

As Communications Specialist, you’ll lead internal communication efforts across the cooperative—from high-impact messaging to day-to-day updates. You’ll craft clear, inclusive, and engaging communications that reach a remote and international membership. This is a unique opportunity to bring unity, visibility, and purpose to a company where every voice matters.
 

Responsibilities

Member Communications & Engagement (40%)

• Design and execute cooperative-wide communication plans that reflect strategic priorities and promote clarity and connection.
• Manage and evolve communication channels including all-hands meetings, member newsletters, internal reports, the Annual General Meeting, and the Annual Report.
• Monitor and engage in member forums, responding with clarity and empathy, while coordinating cross-functional input when needed.
• Maintain the company’s internal Knowledge Hub, ensuring documentation and policies are accessible and up to date.
• Support engagement activities including milestones, celebrations, and recognition programs.
• Lead internal communication strategy for change management and new initiatives.

Project Communications & Coordination (25%)

• Participate in project management initiatives, applying lean and agile principles to improve delivery and coordination.
• Lead and support strategic communication efforts around key organizational projects.
• Serve as a liaison across departments to align messaging and timelines.

Governance & External Communications (25%)

• Manage cooperative communications related to governance activities, including proposals, voting, and compliance documentation.
• Act as a point of contact for co-op partnerships, responding to media, research, and community inquiries.
• Contribute to co-op reporting and help maintain relationships with external cooperative and creative communities.

Tools, Systems, and Process Improvement (10%)

• Help evaluate, onboard, and optimize tools that support communication and operational efficiency.
• Track engagement and communication KPIs to continually improve practices and outcomes.

 

Requirements

 

• 3+ years of experience in communications, operations, or related roles—preferably in a remote-first, tech-enabled environment.
• Proven success developing and implementing communication strategies in alignment with organizational goals.
• Exceptional writing and editing skills with the ability to convey complex topics simply and effectively.
• Experienced in managing internal content platforms, newsletters, and collaborative tools (e.g., GSuite, Slack, Asana).
• Experience communicating with remote and international audiences, with attention to cultural inclusivity and clarity.
• Ability to synthesize data and trends into clear and compelling communications.
• Preferred: Certified Scrum Master and/or formal project management training.

 

Benefits

 

• Compensation: $60,000–$75,000 CAD annually, commensurate with experience.
• Remote flexibility: Fully remote, with support for your optimal productivity and wellness.
• Time off: Six weeks of paid vacation, unlimited sick days, and one paid volunteer day annually.
• Health coverage: Comprehensive health and dental benefits (or a health spending account outside Canada).
• Development support: $1,000 annual allowance toward education and wellness.
• Purposeful work: Be part of a mission-driven, creative cooperative committed to equity and representation in the visual media space.