Job Description
Toast is recruiting on behalf of a Canadian investment and business incubation firm that builds and backs people-centred ventures, with proprietary software and operations in the healthcare space. The team is looking for an AI Solutions Specialist to identify, develop and improve AI-powered solutions across its software and business operations. This role goes well beyond prompt engineering: you will evaluate AI tools and platforms, design intelligent workflows, test and optimize AI performance, and help integrate AI capabilities into healthcare software and operations. Working closely with developers, healthcare professionals, business stakeholders and external technology partners, you will turn emerging AI technologies into practical, reliable and secure solutions.
Responsibilities
- Research, evaluate and implement AI tools, models, platforms and automation solutions
- Design, test and optimize prompts, AI assistants and multi-step workflows
- Develop prototypes and proofs of concept to explore new AI opportunities
- Support AI integrations, knowledge retrieval and workflow automation
- Evaluate AI outputs for accuracy, consistency, relevance and safety
- Develop testing scenarios and identify opportunities to improve AI performance
- Monitor AI-enabled solutions, troubleshoot issues and recommend improvements
- Maintain documentation, prompt libraries and configuration standards
- Support the secure and responsible use of AI, including data privacy, access controls and risk management
- Collaborate with developers, healthcare experts and external partners to implement AI solutions
- Translate business requirements into clear technical specifications and recommendations
- Support the adoption of approved AI tools through documentation, training and user guidance
Requirements
- Education or equivalent practical experience in computer science, information technology, software, data, business systems or a related field
- Hands-on experience with generative AI tools, prompt engineering, AI assistants or workflow automation
- Understanding of AI agents, retrieval-augmented generation (RAG), APIs, system integrations and AI evaluation
- Experience testing, troubleshooting and improving software or AI-enabled solutions
- Strong analytical, problem-solving, documentation and communication skills
- Ability to collaborate effectively with both technical and non-technical stakeholders
Nice to Haves
- Experience with Azure AI, Azure OpenAI, Microsoft Foundry, Copilot Studio or Power Platform would be a plus
- Basic programming or scripting experience in Python, C#, JavaScript or a similar language is considered an asset
- Familiarity with Git, software development and quality-assurance practices would be a plus
- Experience with healthcare technology, clinical workflows, data privacy or regulated software is considered an asset
Benefits
- Salary range of $100 - 120K CAD
- Fully remote, full-time role
- Shape how AI is used in real healthcare software and operations, with your work directly supporting the clinicians and teams who rely on it
- Own AI solutions end to end, from evaluating a tool to prototyping, testing and rolling it out to users
- Set the standards for responsible AI in a regulated space, including privacy, access controls and risk management
- Work alongside developers, healthcare experts and technology partners at a firm that is actively building and investing in new ventures