Senior UX Designer
Job Description
Toast is recruiting on behalf of a growing healthcare technology company based in Calgary, Alberta. Operating in the digital health space, this organization sits at the intersection of enterprise software and AI-driven clinical solutions, with a team large enough to move fast but focused enough that every contributor has real impact. The company is actively building next-generation tools that streamline healthcare workflows and improve outcomes for both providers and patients. They are looking for a Senior UX Designer to join their remote team and lead design across several of their core product initiatives.
Responsibilities
- Lead design initiatives across multiple product lines, owning the full design lifecycle from early ideation through to delivery
- Create wireframes, user flows, prototypes, and high-fidelity visuals that are actionable for development teams and aligned with product vision
- Collaborate closely with product managers, engineers, and data teams to ensure user experience is intuitive, scalable, and thoughtfully integrated with AI features
- Develop and maintain design systems, style guides, and pattern libraries to ensure consistency across products
- Partner with UX researchers to conduct usability testing, analyze user feedback, and iterate on solutions
- Present and advocate for design decisions to stakeholders at all levels, balancing user needs with business goals
- Ensure accurate implementation by working directly with developers during design handoff
- Stay current on UX trends, healthcare advancements, and emerging AI technologies to keep products competitive and innovative
Requirements
- 5 or more years of UX design experience, ideally within healthcare or a closely related industry, supported by a strong portfolio of enterprise-level work
- Proficiency in design tools such as Figma, Sketch, Adobe XD, and InVision
- Solid foundation in user-centered design principles, interaction design, and information architecture
- Experience working with UX researchers and translating insights into refined design decisions
- Strong communication skills with the ability to articulate design rationale to both technical and non-technical audiences
- Familiarity with healthcare workflows, regulatory requirements, and HIPAA standards
- Experience with AI and machine learning applications in a product context is an asset
- Background in a startup or agile development environment is an asset
Benefits
- Competitive salary commensurate with senior-level experience
- Comprehensive benefits package including health, dental, and vision coverage
- Employee and Family Assistance Program
- Paid personal days and vacation time in support of a healthy work-life balance
- Opportunity to design tools that directly reduce administrative burden on clinicians and improve the quality of information available at the point of care
- Real influence on products that affect patient outcomes and provider efficiency at scale, in a role where your design decisions are visible and valued
Toast's Process
1. Application Review
Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!
2. Vetting Call
If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.
3. Profile Creation
Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.
4. Client Submission
After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.